Your order

Tracking your order
After placing your order, a shipping label will be created within 48 working hours and you will automatically receive an email with tracking information.
Fri, 3 Jul, 2020 at 5:20 PM
Can I hold my order from shipping?
Unfortunately we don’t hold orders prior shipping.
Fri, 3 Jul, 2020 at 5:21 PM
What if something is wrong with my purchase?
If you are in anyway unhappy with your purchase, please, contact us and we will try to find a satisfactory solution.
Fri, 3 Jul, 2020 at 5:21 PM
I have made an error whilst placing my order, what do I do?
If you made an error placing your order, please contact us immediately. We will be able to fix it as long as the parcel is not shipped. Once your parcel has...
Fri, 3 Jul, 2020 at 8:58 PM
What do I do if there is a part missing from my product or order?
If your order is incomplete, contact us specifying your order number and the exact product missing or incomplete and we will establish a solution.
Fri, 3 Jul, 2020 at 8:59 PM
What do I do if I have incorrect items in my order?
If you found an incorrect item in your parcel, please contact us and we will advice you how to fix the problem.
Fri, 3 Jul, 2020 at 8:59 PM
What do I do if my order arrives damaged?
If you discover upon receipt that your item or package is damaged, please contact us immediately, and provide photographs and description of the damage with...
Fri, 3 Jul, 2020 at 9:00 PM
My parcel did not include an invoice. How can I get one?
We can send you a seperate invoice by email on request.
Fri, 3 Jul, 2020 at 9:01 PM