Return policy

What is the return policy?
Pro Cycling Outlet will gladly accept returns or exchanges of garments that remain in the same condition as they were sold within (30) days of the Shipment...
Fri, 3 Jul, 2020 at 9:07 PM
How do I return an item or order?
If you wish to make a return or exchange for an online purchase, you may do so: (1) in person via Bike Breaks shop in C/Nou, 14 – 17001 – Girona with the or...
Fri, 3 Jul, 2020 at 9:08 PM
Do I need to contact you before I do a return?
If you wish to return some item, please fill out the return form you will find in our website making sure you meet all our return policy requirements, print...
Fri, 3 Jul, 2020 at 9:08 PM
Which items can I return?
You can return any item that meets our return policy terms requirements within 30 days after receiving the tracking information email.
Fri, 3 Jul, 2020 at 9:09 PM
How long do I have to return an item?
You can return your item within 30 days after receiving the tracking information email.
Fri, 3 Jul, 2020 at 9:09 PM
Where do I find my order number?
You will find your order number in the confirmation email you will receive after successfully placing an order in our website.
Fri, 3 Jul, 2020 at 9:09 PM
Who pays for my return delivery costs?
The customer is responsible for any shipping handling or delivery costs associated with returns or exchanges.
Fri, 3 Jul, 2020 at 9:10 PM
I’ve returned my item, what happens next?
The item will be inspected to make sure it meets all the return requirements; we will then contact you to let you know if the return is accepted and proceed...
Fri, 3 Jul, 2020 at 9:10 PM
Can I claim a refund for customs duty?
No refunds will be issued for any associated customs or handling costs.
Fri, 3 Jul, 2020 at 9:10 PM
Where will my refund be paid to?
Refund will be made using the same payment method for the original purchase. If that method is not available please, specify an alternative.
Fri, 3 Jul, 2020 at 9:11 PM